Frequently Asked Questions
Everything you need to know about your race day gear and memorabilia.
How long will it take for my Indy 500 merchandise to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. During peak race season in May, please allow for additional processing time due to high volume.
Do you offer international shipping for global motorsports fans?
Yes, we ship IMS and IndyCar gear worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
What is your return policy for apparel and collectibles?
We accept returns on unworn apparel and unopened collectibles within 30 days of purchase. Please note that event-specific dated merchandise may have restricted return windows.
Are the products sold here official Indianapolis Motor Speedway merchandise?
Yes, this is the official online shop. All products are 100% authentic, licensed IMS, Indy 500, and NTT INDYCAR SERIES gear.
Can I track my order once it has been placed?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.